Official representative of Genos University in Ukraine

OF ORGANIZATIONS CONFIRMED THEIR BENEFIT BY

AS A RESULT OF DEVELOPING EMOTIONAL INTELLIGENCE OF THEIR EMPLOYEES!

20%

60%

Why should you invest in emotional intelligence assessment?

Employees often show discontent; don’t feel like a valuable part of a company; a large staff turnover

People at work manifest themselves worse because of a depressed emotional state, they often have unproductive feelings such as: fear, anxiety, frustration, stress

Team productivity is low; the potential isn’t harnessed at 100%

Decrease in sales, managers can’t control their emotions and adapt them to the client to interact with them effectively

There is no “healthy” corporate culture, effective interactions and communications between co-workers; they can’t make balanced decisions, emotionally unstable

When leadership qualities in a team are not properly demonstrated. An integral level of a team development works as an engine and motivator, a tool for raising productivity and involvement.

In the nearest 1-5 years it will become a «must have» skill.

Emotional Intelligence is the fundamental skill in the future when the personality and talent development are in the center

THE KEY TO SOLVING THESE TASKS?

WHY IS EMOTIONAL INTELLIGENCE

=

Emotional intelligence is:

Artificial intelligence will never have the same skills!

An ability to understand your own emotions and their impact on your work

1.

2.

An effective management of emotions in yourself and self-control, orientation for results, positive spirit

3.

Managing relationships with other people, when they feel that they are heard and understood correctly

4.

Способность понять собственные эмоции и главное: как они влияют на работу

Based on the results of the research of Capgemini Institute (Great Britain) in the field of emotional intelligence:

74% leaders and 58% of employees that are not in the company leadership cosider emotional intelligence to become a «must have» skill for all the employees;

The demand for emotional intelligence skills will rise six-fold in the nearest 3-5 years!

83% of the surveyed organizations consider that emotionally developed employees are the main secret to success;

How to learn the level of your employees’ emotional intelligence?

OF TIME WILL COME ON TECHNICAL

15%

10%

EMOTIONAL INTELLIGENCE!

SKILLS AND THE REST WILL BE RELATED TO

2

But they don’t run enough training and developing programs for their employees at all levels to reach a common goal

According to the results of research 75%
of organizations think that they could develop emotional intelligence skills

1

Fewer than 40% of organizations test EI skills while employing or assess skills of already working employees

Though 70% of employees are ready to improve their emotional intelligence skills if it helps them improve effectiveness and they get an adequate evaluation.

17%

42%

ONLY

OF ORGANIZATIONS HAVE TRAINING

FOR EMPLOYEES AT ALL LEVELS

HAVE THEM ONLY FOR

TOP-MANAGEMENT AND LEADERSHIP

As a result: there is no single vector in reaching company goals!

58%

rise of incomes

59%

cost saving

61%

improvement of customer service quality

61%

decrease of staff turnover

61%

rise of market share

62%

rise of employees’ satisfaction

rise of productivity

Research at L’Oreal Company showed:

Employees with high skills of emotional intelligence sold $91 370 more per year that led to net income growth by $2 558 360

Among the employees hired using the assessment of emotional intelligence skills the staff turnover is 63% lower than among those selected under standard terms

According to the feedback results we carry out employees’ training and development on a 6-module program where every module develops one separate competency
You will choose necessary modules yourself.
Training will take place 1-2 times a week – the intensity you’ll define yourself.

To raise employees’ welfare that results in retention, decrease of conflicts and rise of productivity; consists of 4 modules.

180 and 360-degree evaluation – how well team members demonstrate emotionally intelligent sales behaviour, how important it is to colleagues that they do so, and comments from raters.
The report includes EI Sales Behaviour Development Tips.

360-degree evaluation – how well an individual demonstrates leadership, emotionally intelligent workplace behaviour, how important it is to colleagues that they do so, qualitative comments from raters.
The report comprises of customizable rater categories, colleagues’ opinion and self-assessment results

180-degree evaluation – how well an individual demonstrates emotionally intelligent workplace behaviour, how important it is to colleagues that they do so, and comments from raters. The report includes feedback from front-line employees.

Emotional Intelligence assessment

Team welfare assessment – how much attention does the company pay to employees’ welfare, what’s missing, what should be enhanced so that people could be more satisfied with their work/life and become more productive

The feedback report helps HR managers to use Emotional Intelligence indicators as an additional tool for making better employment decisions

Your team will be able to adjust to clients’ emotions, to steer the conversation in the right direction thus raising sales. Flexibility, emotional stability, a skill to feel a client

ADDITIONAL SERVICE

Training of internal practitioners on emotional intelligence assessment under Genos model for business

We are an official distributor of the program in Ukraine

According to the study on business experience 58% of study participants invested in the EI development of their people. An organization average investment made $3,1 mln.

THAT WORKS!

28%

4

Attrition reduce

3

Direct cost saving

28%

30%

2

Productivity rise

1

Income rise

27%

WHY US EXACTLY?

Not only perform evaluation
of the emotional intelligence, develop EI but also train specialists

Flexible cooperation abiding the ICF Code of Ethics with the confidentiality guarantee

All our specialists are
Genos International certified practitioners

Official distributors of
Genos International program

SIMPLE AND CONVENIENT FORMAT OF WORK

PROVESSIONAL ASSESSMENT:

Before evaluation we arrange a webinar for participants providing necessary explanations

Perform diagnostics and choose evaluation scale

Define the set of competencies under the evaluation team

Make evaluation within 2-3 weeks with an individual feedback report in accordance with Genos international standards.

Based on the feedback results we offer a session for each participant to define further steps for development

Perform training and EI development

YOU GET:

2

Individual feedback for every participant

3

Automated process of interaction using a convenient online-service

4

Compliance to all the professional requirements on employees’ assessment and development

1

An EI feedback report

INTELLIGENCE EVALUATION AND DEVELOPMENT!

APPROACH HOLISTICALLY TO EMOTIONAL

Based on the feedback report we offer a coaching support with ICF certified coaches to encourage employees in their development

EVALUATION AND MEASUREMENT OF RESULTS

TEAM COACHING

INDIVIDUAL COACHING

TRAINING/DEVELOPMENT

ASSESSMENT

Contact our manager for a free individual consultation

If you are still doubtful whether it’s necessary to invest into EI development of your employees:

The main thing is that your investments will pay for themselves with a professional approach!

Emotional intelligence development is the advantage for employees and organization:

Rise of productivity

Rise of work satisfaction level

Decrease of attrition

Refer to professionals:

A holistic approach: the whole chain of services for getting the result

Certified masters of the international program

Service quality guarantee and compliance to ethical norms